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Recalled product

I've had a email saying a item I have brought is been recalled as its a safety hazard the item I'm still waiting to be delivered as its out for delivery what do I do?

User avatar by Community Newcomer
  • 21 Views
  • 4 replies
  • 0 kudos

Filters

can anyone tell me why when using filters, I enter UK as country, and item location as UK only, and the sellers item picture shows a union jack, but when I check sellers location it's hong kong and registered business is China . Does the seller get a...

User avatar by Community Newcomer
  • 3 Views
  • 0 replies
  • 0 kudos

eBay Sales Down About 70%……

Anybody else's sales. Slowed right down? our sales have dropped a HUGE amount over the last 2-3 weeks. We did go away for 9 days, but put our holiday settings on and still accepted sales as we still worked whilst away, however could not despatch unti...

Categories / search completely broken ...

Just noticed - I was looking for samsung printer and if you type "samsung" and select "Computers/Tablets & Networking" category - there is no "printers" related subcategories AT ALL !!! but if you then search for "samsung printer" - all of the sudden...

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User avatar by Frequent Community Member
  • 1 Views
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Resolved! I recently sold a parcel shelf.

Selling a parcel shelf went well, the money was collected , fees deducted and the nett balance forwardedto my bank. However another 15 % had been taken.Who and why has made another deduction ? I've tried to contact Ebay but seem to end up going in ci...

Is this fee-avoidance by eBay? Anyone experienced it?

Hi,I'm an eBay member for nearly 19 years and with very good record of buying and selling. Today I experienced something new and puzzeling to me and I'd like to know if anyone else experienced it and whether it is a new development by eBay.Tday I bou...

User avatar by Frequent Community Member
  • 10 Views
  • 0 replies
  • 0 kudos

Buyer refused return and successfully claimed £300 paypal chargeback despite no feedback & no fault

I have 2200 feedback and recently sold a samsung monitor BNIB (sealed unopened with guarantee) to a buyer whom I later saw had a feedback of 01 (one). The item came with a two year warranty and was sent tracked and delivered successfully. Initially a...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

User avatar by Frequent Community Member
  • 45567 Views
  • 53494 replies
  • 2 kudos

Resolved! Link to Nectar Not Working

I'd like to convert my Nectar points to Ebay vouchers as I've done in the past. Every time I click on the Nectar link I'm getting an error message. I did e mail to report this numerous times over the past month and am told it is techical error being ...

service metrics

Back in July I had a spate of buyers opened returns for 'item faulty or not as described' without contacting me first. I sell mainly IT equipment and most of the time its just something that can be resolved through some technical support or the buyer...

User avatar by Community Member
  • 346 Views
  • 9 replies
  • 0 kudos

i never thought i,d see the end of e bay

i,ve just sold a harry potter top which did £3.19 plus £3.50 postage and i always recycle my packaging so i dont have to charge for that the total amount was £6.69.now comes the sting... in my accout is £5.53 exc postage so e bay have taken £1.06 in ...

User avatar by Community Member
  • 202 Views
  • 14 replies
  • 0 kudos

sooo angry ebay always back the buyer!

Hi all!I'm so frustrated and angry with Ebay over this matter, I sold an item which was new and in perfect order, a couple of days after delivery i get a damaged case raised, story was inconsistent, no damage to packaging at all which rules out damag...

User avatar by Community Newcomer
  • 118 Views
  • 9 replies
  • 0 kudos

Vat restriction

My business was registered for VAT and ran above the threshold, however I decided to leave the VAT scheme in June 21. By law for the next 12 month period from deregistration I have to keep the turnover under £83,000. I'm doing this with sales of arou...

Resolved! returns

Hi all bit of an odd one, I bought some aftershave which I believe was off so I made a return appeal and the reason I gave for return was that I just didn't like it. I did this on purpose so as not to get the seller in any trouble, the seller immedia...

User avatar by Community Newcomer
  • 37 Views
  • 3 replies
  • 0 kudos

Resolved! eBay money back guarantee I’m leaving

So much for eBay guarantee, I brought a £425 diagnostic kit for my son It was left on my doorstep with postman signing due to Covid, I never saw it so contacted seller,They had a signature so having explained to eBay they refused refund,Lots of arque...

User avatar by Community Member
  • 1461 Views
  • 81 replies
  • 0 kudos

Seller deleted all listings and not replying

So i won an auction for a new item on the 19th few days later was not ahowing as posted so i messaged the seller on 24th asking about this and 30min later it came up as sent (no tracking number) but never answered my message. Expected delivery was th...

User avatar by Community Newcomer
  • 29 Views
  • 2 replies
  • 0 kudos

signed postage

Hi always send my items to buyer signed postage, i have a buyer who took a while to pay, i posted item, they wernt home to take receipt and sign for the parcel is at there local sorting office, uncollected. this will be sent back to mein a few days, ...

Resolved! Royal Mail.......lost items!!!!!

Hi, has anyone noticed an increase in UK Royal Mail packages going "missing" recently. In the last 2 days I have had 3 different buyers claiming item has not arrived. One looks genuine as it is Recorded Delivery which has not arrived. The other 2 are...

Camera Scams

Hi, I have just sold a couple of cameras on here (identical ) for a few hundred pounds. I upgraded to a new 4.5k camera so clearly, I have no intention of scamming people for a few hundred and genuinely thought selling them gives someone the benefit ...

User avatar by Community Newcomer
  • 44 Views
  • 3 replies
  • 0 kudos

Stuck in limbo

Hi all I recently purchased an item ( paid same day) however the seller will not dispatch item until money has been released by eBay and eBay will not or normally won't release funds without a tracking number.Looking at the help segment it says it ca...

User avatar by Community Newcomer
  • 44 Views
  • 6 replies
  • 0 kudos

Need help with VAT on EU

Hello!I'm not sure if this is the right forum to post my question, but I was really lacking alternatives. I hope someone can enlighten me about this issue.I'm a Portuguese business seller, living in Portugal, and selling onebay US . I sell to many Eu...

User avatar by Community Newcomer
  • 44 Views
  • 7 replies
  • 0 kudos

Missing Parts

The buyer has said that some parts are missing from the item she purchased. She arranged collection through a courier herself as she didn't want to drive to pick it up and it left my house on collection with all the parts present. She has asked to re...

Refund

I sold an item of clothing and the buyer requsted a refund saying the item was damaged , I accepted the refund knowing the item was in perfect condition when sent . Now the item has been returned to me I have inspected it and believe the buyer has da...

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Managed Payments Enhancements Update

Dear Sellers, We’ve now made your payments faster. Sell now to get paid within 1 business day (Monday to Friday, excluding bank holidays) of confirming the buyer’s payment.* *Sellers that are not elig...

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Important information when selling e-scooters on eBay

Dear Sellers, Following recent guidance from the Department of Transport, all sellers of e-scooters are required to include a disclaimer on their listings concerning the illegal use of privately owned...

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